Inbound Phone Answering

OnePoint Connects live local receptionists will answer your calls your way 5 days a week Monday to Friday 8am to 5:00pm and Saturday's 8:00am-12:00pm AEDST. Our professional, friendly receptionist will assist your customers/clients by answering commonly asked questions and providing with you the details of the call via email, sms or both.

If our receptionists are unable to help your client/customer with their call they will forward you a message with the name of the caller, number and message via email, sms or both.

If your clients/customers call outside business hours, they are directed to a generic out of office message or you can upload your own customised message. Messages will be sent to your directly via email in real time. OnePoint Connect can also assist you with professional voice artist to record your out of office message.

The more information you provide us about your business, the more we are able to assist your customer/clients and allowing us to become an extension of your business not just a phone answering service.

OnePoint Connect can handle all your calls, bookings and reservations for you. Get in touch with a OnePoint Connect team member today. Simply call (07) 3106 3361 or click here.